Thank you Storage Box Palmerston North for a great product & fantastic service as I ordered this online. I got a phone call asking if i'd like the trolley assembled at no cost, which impressed me. As friends were collecting the trolley for me and I wasn't sure if an assembled trolley would fit in their small car, I declined the offer.
I know now that I can order online from your store with confidence knowing that things go smoothly. This was the first time i had done this.
Thank you for a positive experience.
Over the last few years, we have bought the cheap plastic washing baskets and have found that not only are they bad for the environment, but they also break easily and are pretty darn ugly. I have had my eye on this one for a while, bring back memories of being a child in the eighties and watching my mother hang out the laundry. So I splurged and got it. It is awesome! Rustic, sturdy and looks very cool. We use it to take kids toys upstairs before dinner and for washing. I don't feel guilty for having it because it's going to last for years and once it has done it's dash we will likely repurpose it for something else. There was an issue with the click and collect at the branch I wanted to collect from, but I was immediately contacted and the customer service people arranged to send it to me free of charge. Excellent service overall will definitely buy from here again.
Product was just what I needed but so much packaging used to send it!!! They are small plastic boxes so very light and not likely to break when being sent, yet package was surrounded with loads of bubble wrap and other plastic packaging which is unneccessary and not good for the environment. I wouldnt order online next time.
Basket arrived quickly and well packaged. It suited most of my needs, however it would be helpful if the dimensions given stated whether they are internal or external and also, in the case of baskets where the sides are tapered, whether the dimensions are for the bottom or top of the basket.